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What Phone System Comes With A 5 Year Warranty?

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Wildix of course!

Our customers love all the features and benefits of the Wildix phone system but when we tell them it comes with a 5 year warranty it’s a huge decision maker!

Wildix products are designed to be updated over time in order to adapt to changes in the IT landscape.

For this reason Wildix want to ensure the perfect performance of their hardware and software upgrades for at least 5 years from the purchase date on all Wildix Products + Support 24×7*

So when making a decision about upgrading or replacing your phone system ask yourself if it comes with a 5 year warranty?

Give us a call on 0113 8921115 to discuss your requirements or book a demo today!

Wildix By Eden Why Unified Communications

Why Unified Communications Is The Future For Remote Workers

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Remote workers are on the rise in the UK and communications are changing in the workplace. An estimated 4 million people are working remotely, and these numbers are predicted to rise to half the workforce by 2020.

With this in mind, the necessity for a solid Unified Communications platform is needed more than ever.

We all know that the workplace is no longer limited to your office desk and many businesses have identified their communications platform as the weakest link when it comes to enabling flexible or remote working.

Having a system with the ability to ‘follow’ a worker depending on their location is becoming crucial. For example, if a member of the Sales team needs to leave the office, they don’t want to miss any calls. Having the facility to automatically forward these calls or ring a desk phone, soft phone and a Mobile Application simultaneously or ‘bouncing’ keeps the sales associate in constant contact with your customers and prospects.

This article by HR News talks about how remote working is increasing but these types of employees are feeling disconnected from the rest of the workforce and a lot of it is down to poor technologies and specifically the lack of ‘unified’ technology.

What Communication Needs Do Remote Workers Have?

To communicate effectively Remote Workers need to be able to:

  • Receive calls that are made to the office from wherever they are
  • Make and transfer calls to the rest of the team or other offices
  • Access Phonebooks from anywhere
  • Hold virtual meetings
  • Make a simple video call without having to install 3rd party apps or other software
  • Make calls from their PC or Laptop without the need to carry additional hardware
  • See who’s available and who’s not (Presence)
  • Transfer files to colleagues
  • Screenshare
  • Chat with the rest of the team

… and this all needs to be done securely!

The Benefits Of A Good Unified Communications Platform

A good Unified Communications Platform cancels the distance between different sites and enables all users to collaborate as if they’re in the same office.

The benefits include:

  • Streamline & enhance office communications
  • Increase productivity
  • Improve customer service
  • Enable remote working
  • Save time
  • Provide all these requirements with one product / subscription

Which Unified Communications Solution Should You Choose?

There’s lots of Unified Communications providers to choose from but we have chosen to work with Wildix. The Wildix Unified Communications Solution ensures the best user experience through their single web interface and enables you to manage both internal and external communications across multiple channels.

To find out more about the Wildix system click here or if you would like to see the system in action sign up for a FREE Demo!

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Do You Need More From Your Phone System?

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The way that people communicate has changed significantly over the last few years, be it at home or in the workplace.

 An Ofcom report showed that the number of voice calls made on both fixed lines and mobile phones in the UK fell for the first time ever in 2017, but yet people are becoming more and more reliant on their smartphones.

Because of this, the need for effective communications continues to increase as employees embrace the many different technologies available. 

They’ve become used to using technology such as instant messaging and video calling outside the workplace, so it’s no longer enough for employees to be able to pick up the phone and converse. They want more functionality to communicate faster and more effectively with their team as well as customers and suppliers. They need to be able to transfer files, screen-share, live chat and even video call…

If you would like to have a no obligation chat about upgrading your phone system, give us a shout!

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How Communications Are Changing In The Workplace

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The way that people communicate has changed significantly over the last few years, be it at home or in the workplace. An Ofcom report showed that the number of voice calls made on both fixed lines and mobile phones in the UK fell for the first time ever in 2017, but yet people are becoming more and more reliant on their smartphones.

Because of this, the need for effective communications continues to increase as employees embrace the many different technologies available. They’ve become used to using technology such as instant messaging and video calling outside the workplace, so it’s no longer enough for employees to be able to pick up the phone and converse. They want more functionality to communicate faster and more effectively with their team as well as customers and suppliers. They need to be able to transfer files, screen-share, live chat and even video call.

Until now that has been a tall order.

Businesses have faced many obstacles when looking to utilise a Unified Communications solution. Some of the obstacles businesses have faced include:

  • Cost of investment
  • High hardware costs
  • Inflexible solutions
  • Lack of all-in-one solution
  • Scalability
  • The need for 3rd party software or hardware

And of course there’s also those businesses that saw the benefits of Video Conferencing, invested in the technology and now the hardware is sitting in the boardroom gathering dust as it was just too hard to implement and use effectively.

As a business that’s been in the Hosted Telephony market for nearly a decade we were frustrated that we didn’t have a solution that met the needs of our customers without it being expensive or cumbersome. We’ve been listening to Vendors banging the Unified Communications drum for such a long time but didn’t feel there was a real UC offering out there. Until we met Wildix.

Wildix is a simple to use system that doesn’t require any additional software. It can be accessed from any browser through one easy-to-use interface and has all the functionality a business needs. You don’t even have to buy desktop phones if you don’t want.

The Wildix solution enables you to:

  • Transfer files
  • Send SMS messages
  • Screen-share
  • Make calls direct from your PC, laptop, tablet or smartphone
  • Live chat
  • Website chat
  • Create a Video Conference

We have finally found a solution that makes it easy for our customers to adopt a UC solution that doesn’t need any 3rd party software, apps or hardware.

Give us a call on 0113 8921115 to discuss your requirements or book a demo to see the technology in action.

Wildix Collaboration

Do You Have Employees In Various Locations?

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Wildix by Eden is a web-based tool that enables simple, instant and secure communication between employees from different locations, situated all over the world. By using office phones, PC’s, Laptops or mobile devices (BYOD) you can participate in a conference, make a call (video or audio), start sharing your desktop, send faxes and virtual reminders all with just one click.

Each user can access the Wildix Collaboration tool from any location (office, home, on the move or any place with Internet connection), using any device (PC, laptop or tablet), regardless of the OS and without having to install any additional components.

Wildix by Eden allows communicating presence information and geolocation so that each user can monitor, in real time, who is online, absent, busy in another conversation or does not want to be disturbed. 

You can see the system in action by booking a free demo today!

Wildix By Eden Collaboration

Need A Simple To Use Phone System?

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Wildix By Eden is a simple to use, web based phone system that incorporates functionality such as video conferencing, live chat and screen sharing, into one single web interface to make internal and external communications effortless and more effective.
Whether you’re looking for a standard VoIP phone system or need additional functionality such as switchboard management, audio or video conferencing, call management or integrated website chat, Wildix is the solution.


The Wildix system has been designed to be simple to use, install and manage but has functionality aplenty. For companies that are looking to upgrade their existing phone system, Wildix is a scalable and future-proof solution. It’s single web interface functionality allows you to manage internal and external communications and what’s more, you don’t need to download any 3rd party apps or software.


The Wildix solution is aimed at small and medium businesses and provides a range of efficient communication tools that are both easy and comfortable to use.


In short, the Wildix solution offers a simple, cost effective, flexible way to communicate and collaborate with colleagues, clients and prospects alike.