How Communications Are Changing In The Workplace

The way that people communicate has changed significantly over the last few years, be it at home or in the workplace. An Ofcom report showed that the number of voice calls made on both fixed lines and mobile phones in the UK fell for the first time ever in 2017, but yet people are becoming more and more reliant on their smartphones.

Because of this, the need for effective communications continues to increase as employees embrace the many different technologies available. They’ve become used to using technology such as instant messaging and video calling outside the workplace, so it’s no longer enough for employees to be able to pick up the phone and converse. They want more functionality to communicate faster and more effectively with their team as well as customers and suppliers. They need to be able to transfer files, screen-share, live chat and even video call.

Until now that has been a tall order.

Businesses have faced many obstacles when looking to utilise a Unified Communications solution. Some of the obstacles businesses have faced include:

  • Cost of investment
  • High hardware costs
  • Inflexible solutions
  • Lack of all-in-one solution
  • Scalability
  • The need for 3rd party software or hardware

And of course there’s also those businesses that saw the benefits of Video Conferencing, invested in the technology and now the hardware is sitting in the boardroom gathering dust as it was just too hard to implement and use effectively.

As a business that’s been in the Hosted Telephony market for nearly a decade we were frustrated that we didn’t have a solution that met the needs of our customers without it being expensive or cumbersome. We’ve been listening to Vendors banging the Unified Communications drum for such a long time but didn’t feel there was a real UC offering out there. Until we met Wildix.

Wildix is a simple to use system that doesn’t require any additional software. It can be accessed from any browser through one easy-to-use interface and has all the functionality a business needs. You don’t even have to buy desktop phones if you don’t want.

The Wildix solution enables you to:

  • Transfer files
  • Send SMS messages
  • Screen-share
  • Make calls direct from your PC, laptop, tablet or smartphone
  • Live chat
  • Website chat
  • Create a Video Conference

We have finally found a solution that makes it easy for our customers to adopt a UC solution that doesn’t need any 3rd party software, apps or hardware.

Give us a call on 0113 8921115 to discuss your requirements or book a demo to see the technology in action.

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